I've Got Questions | Virginia Broadband

I've Got Questions…

How does your service work?: VABB is a Wireless Internet Service Provider (WISP). Broadband Service is available through various mediums, like cable, DSL or wireless through satellite or RF (radio frequency). VABB provides High-Speed Internet Service using RF in a fixed wireless configuration.
What is your installation process?: Please take a moment to view our installation process.
Can I have more than one computer on your service?: Yes. Multiple computers may utilize the same Internet connection at the subscriber location. A router connected to the subscriber unit will be required.
What is the difference in your service levels?: Connection speed. Depending on your need a we have 3 service plans designed for the occasional user all the way up to gaming and telecommuting. View our plans
Will trees affect the ability for me to get service?: Not necessarily. We operate primarily in a non-line of sight technology. Our signal will penetrate sparse tree cover but rapidly degrades through miles of thick tree canopy.
How Secure is your system?: Your VABB connection is very secure. We've built-in security using carrier grade technology continuously authenticating from your location to ours.
What is your coverage area?: Check our coverage map to see if we are in your area!
How do I setup up my E-mail?: Check our E-mail setup page for help setting up up your mail client.